Current vacancies at the Trust

Private Patient Liaison Officer Middle East

Band 5

Main area
Commercial Directorate
Band 5
37.5 hours per week
Job ref
Guy's and St Thomas' NHS Foundation Trust
Employer type
£26,554 - £34,495 p.a inc. HCA
26/06/2017 23:59

Join us and become part of the most engaged workforce of any NHS trust in England, according to the latest national NHS Staff Survey results – for the second year running.

You will be joining a dynamic and forward-looking organisation in the heart of the capital where you can develop your career and broaden your horizons.

We think you will enjoy working for us but you don’t have to take our word for it – 79% of staff who took part in the latest national NHS Staff Survey would recommend Guy’s and St Thomas’ as a place to work.

The Private Patient Liaison Officer Middle East is part of the face of the international private patient service at Guy’s and St Thomas’ NHS Foundation Trust.

This role is an exciting opportunity to join the team of our private patient services across Guy’s Hospital, St Thomas’ Hospital and Evelina London Children’s Hospital.

If you are a high calibre patient advocate and administrator, with a passion for exceeding patient expectation, Guy’s and St Thomas’ would welcome your application.

By use of your fluent Arabic skills, you will provide professional written and spoken interpretation of consent forms, diagnoses, discharge plans and any other type of patient related information
Including website and marketing information. You will serve as a resource to both patients and providers to contribute to a successful patient experience.

By providing assistance through Arabic interpretation of consent forms, diagnoses, discharge plans and any other type of patient related information, you will serve as a resource to both patients and providers to contribute to a successful patient experience.

You must possess a friendly patient-centric approach and will need to be able to remain calm and approachable at all times.
You should possess excellent people and time management skills so as to be able to provide an optimum level of customer service to patients and their caregivers, both in person and over the phone,
and also to other users of the service. A flexible approach is also required as there will be the occasional need to work different shift patterns.

All enquiries in relation to the post please call Jacqueline Henshall, Head of Private Patients on 0207 188 1633.

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

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Apply online now

If you have problems applying, contact
Corporate & CEF Recruitment Team
New City Court, Guy's Hospital
Great Maze Pond Road

The main telephone number for recruitment is 0207 188 1700.